This app, and the support team behind it are both a living monument to stupidity. Stupid app design, stupid people at customer support and the results...... you guessed it.
First, you have to enter your: name, phone number, pin and password after you download the app.
Secondly, when using the app to get help from the 1 star customer support team, you need to again, enter your: name, phone number and pin. So why the hell do I have to put this information in a second time, just so I can ask a question? Why doesnt the information carry over?
Thirdly, the app doesnt work. Half of the comments you make to customer service dont go through. The ones that do are handled by incompetent people. You are better off downloading a game and spending your time playing that, than expecting people whos job it is to help you, fail at their one task, miserably.