Could be waaaayyy better

As a new cricket customer, I love the service and everything about my phone carrier BUT this app. It gets the basics out of the way for me to check usage and whatnot, but most of the app feels webpage oriented, viewing content is somewhat cumbersome, half of the app redirects to mobile browser, the in app support feature half the time doesnt even work, and when wanting to change plan features or going up or down a plan type (i.e.: from 5gb plan to 10gb plan) it doesnt allow it it will only allow adding features like hotspot. If the developers would restructure a new app from the ground up, I believe it could be way better.

Zomnx about myCricket App